FAQs

Account Set Up

What is an MD Complete account? How do I create an account?

By signing up for an MD Complete account, you will be the first to know about special offers, new products and insider tips. An account also allows you to checkout more quickly and access your order history. You can create an account here.


What do I do if I forgot my password?

If you’ve forgotten your password and are unable to log into your account, click here and follow the instructions.


How can I subscribe for MD Complete’s newsletter?

You can subscribe to our newsletter by clicking the bar at the top of our home page—“Click here to join our mailing list!”


Product Information

How are MD Complete products different?

MD Complete is the only line of skincare clinically proven to deliver the same results you would achieve from visiting a dermatologist. We have published clinical data published on our website which you can view here.


Are MD Complete products suited for my skin type?

MD Complete products are specifically designed to be suitable for all skin types—from oily to dry to combination. In fact, these products were originally designed for clients with sensitive skin.

Dr. Brian Zelickson has spent 10 years researching and perfecting MD Complete’s proprietary ingredient delivery system, which macro-encapsulates ingredients in a protective shell. This enables the products to be more easily and comfortably absorbed into the skin. With two product lines that address a broad spectrum of skin concerns, most clients are able to find a product or regimen that is best for their unique skin type. We offer brief skin consultations with our Client Service Team (800-260-2250) to better assess your needs and help customize a routine that’s best for your skin.


Are MD Complete products for men and women?

Yes! These products are designed for all genders and ages.


How long does it take to see results?

Noticeable visible improvement may be seen as soon as two weeks. However, the most dramatic results can be seen after twelve weeks of consistent use. Remember, your results only continue to improve over time, so stick with it!


Does MD Complete test its products on animals?

MD Complete products are never tested on animals. We are certified cruelty-free and a proud member of PETA’s Beauty Without Bunnies program.


Are MD Complete products recyclable?

Yes, all products are completely recyclable including our cartons, inserts, bottles and tubes.


How long do MD Complete products last?

These products are designed to last for 60 days with recommended consistent use.


Are MD Complete products paraben-free?

Yes, all products are 100% paraben-free.


Can pregnant or nursing women use MD Complete products?

You should always consult with your doctor before using any new products while pregnant or nursing.


What if I experience irritation?

If you have any questions, feel free to contact our Client Services Team by phone (800-260-2250) M-F 9am-6om EST.


How do I use MD Complete products?

Usage instructions are listed on each individual product’s packaging as well as on every product page.


Miscellaneous

Where can I purchase MD Complete products?

All of our products are sold on online through our website and on Amazon. Additionally, select Target and CVS stores carry certain MD Complete products.


How do I leave a product review?

Your feedback is important to us. We would love to hear from you. To leave a review, visit the corresponding product page and click “Write a Review.” Feel free to reach out to us on social media too!